This PHARMACY NETWORK TERMS AND CONDITIONS (the “Terms and Conditions”) is made and entered into as of the effective date noted on the SevaRx Pharmacy Network Participation Agreement hereto (“Effective Date”) by and between SEVARX, LLC (“PBM” or “SEVARX”) and Pharmacy (“PHARMACY”). PBM and PHARMACY are each also referred to in this Agreement as a “Party” and collectively, the “Parties”.
WHEREAS, SEVARX has contracted with Plan Sponsors or other payors to provide certain pharmacy benefit management services including administrative, network, and/or claims processing services in connection with the operation of that Plan.
WHEREAS, PHARMACY owns, operates or manages one or more duly licensed pharmacies qualified to provide Covered Prescription Services to Members;
WHEREAS, SEVARX desires to engage PHARMACY to provide Covered Prescription Services to Members in accordance with the Terms and Conditions, The SevaRx Pharmacy Network Participation Agreement, and the SevaRx State Supplement to the Pharmacy Participation Agreement (collectively, the “Agreement”);
NOW, THEREFORE, in consideration of the foregoing premises, mutual covenants and agreements contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties, intending to be legally bound, agree as follows:
1.1 “Affiliate” shall mean with respect to any person or entity, any other person or entity which directly or indirectly controls, is controlled by or is under common control with such person or entity.
1.2 “Average Wholesale Price” or “AWP” means the average wholesale price of a Prescription Drug based on the most current pricing information then available to SEVARX from the National Average Drug Acquisition Cost (“NADAC”) latest update at the date and time that the Prescription Drug is actually dispensed by PHARMACY. The AWP of a Prescription Drug shall be for the eleven (11) digit NDC corresponding to the Drug-specific, quantity-appropriate actual package size that PHARMACY dispensed at that date and time. SEVARX shall update AWP data no less than weekly.
1.3 “Brand Drug” shall mean a drug indicated by NADAC as “B” by NADAC’s Classification for Rate Setting.
1.4 “Claim” shall mean and refer to a PHARMACY’s billing or invoicing following National Counsel for Prescription Drug Programs (“NCPDP”) standards for a single prescription for Covered Prescription Services dispensed to a Member enrolled with a Plan in accordance with this Agreement.
1.5 “Claims Processor” shall mean SEVARX or a third-party pharmacy claims processor with which SEVARX may contract.
1.6 “Clean Claim” shall mean and refer to a Claim prepared in the standard format promulgated by the NCPDP which contains all of the information necessary for processing, that is compliant with all applicable legal requirements and regulations and is not found to be false, fraudulent, discrepant or otherwise ineligible by SEVARX.
1.7 “Co-payment” or “Cost Sharing Amount(s)” means the amount PHARMACY shall collect from a Member for providing a Covered Prescription Service in accordance with the Member’s Plan.
1.8 “Covered Prescription Services” means the prescriptions and other products and services that may be dispensed or provided by PHARMACY to which a Member is entitled to receive in accordance with and subject to the terms and conditions of the Plan.
1.9 “Dispensing Fee” means the agreed upon rates that SEVARX has agreed to pay PHARMACY for the provision of Covered Prescription Services to a Member. If none is listed herein, the Dispensing Fee shall be zero.
1.10 “Formulary” means the listing of drugs, pharmaceutical products, and devices that is covered by the applicable Plan and that is developed and revised by SEVARX which may be pursuant to direction from the applicable Plan.
1.11 “Generic Drug” shall mean a drug indicated by NADAC as “G” by NADAC’s Classification for Rate Setting.
1.12 “Lowest Market Price” or “LMP” shall mean the lowest price SEVARX pays for a particular Prescription Drug within the Network.
1.13 “Member” means an individual who is enrolled with a Plan Sponsor that is entitled to receive Covered Prescription Services.
1.14 “NADAC” means the National Average Drug Acquisition Cost list as set forth by CMS in the latest edition of the weekly NADAC Price File and based on the most current information then available to SEVARX in its systems at the time of adjudication of the Claim.
1.15 “Network” means the SEVARX’s pharmacy participation network(s) designed to offer access to Covered Prescription Services to Members under Plans.
1.16 “Pharmacy Reimbursement Rates” means the agreed upon rates that SEVARX has agreed to pay PHARMACY for the provision of, and payment for Covered Prescription Services.
1.17 “Plan” means the benefit to Members which may include, but is not limited to any Medicaid, Medicare Part D Plan, or other prescription drug plan, discount card programs and workers compensation programs that are operated, offered or provided by SEVARX or Plan Sponsors that entitle Members to receive reimbursement for, or payment of Covered Prescription Services.
1.18 “Plan Sponsor” means, including, but not limited to, an employer, health insurer, managed care organization, union health and welfare trust, government agency or third-party administrator that operates, offers or provides the Plan(s) through SEVARX.
1.19 “POS System” means the online or real time (point-of-sale) telecommunication system used by PHARMACY to communicate information including, but not limited to, Covered Prescription Services.
1.20 “Prescription Drug” means a pharmaceutical or pharmaceutical compound that under applicable law requires a prescription.
1.21 “Provider Manual” means but is not limited to the guidelines, policies and procedures regarding standards of practice, Plan specifications and additional terms and conditions to the Agreement to which PHARMACY is required to adhere. The Provider Manual is incorporated by reference into this Agreement.
1.22 “Specialty Drugs” means Prescription Drugs that are typically used to treat chronic or complex conditions, and typically have one or more of several key characteristics, including frequent dosing adjustments and intensive clinical monitoring to decrease the potential for drug toxicity and increase the probability for beneficial treatment outcomes; intensive patient training and compliance assistance to facilitate therapeutic goals; limited or exclusive product availability and distribution (if a drug is only available through limited specialty pharmacy distribution it is always considered a Specialty Drug); specialized product handling and/or administration requirements; or costs $600 or more on a monthly basis. Specialty Drugs may be administered by any route of administration. Specialty Drugs include biosimilars. Specialty Drugs shall be deemed those drugs on the SEVARX ‘s Specialty Drug List, and any added to the Specialty Drug List after the Effective Date.
1.23 “Usual and Customary” or “U&C” means the lowest price PHARMACY would charge to a particular customer if such customer were paying cash for the identical Covered Prescription Services on the date dispensed. This includes any applicable discounts, including, but not limited to, advertised or sales prices, price matching, coupons, senior discounts, frequent shopper discounts, pharmacy provider’s savings or discount programs with or without an enrollment fee, any program that offers medication at no cost (e.g. a U&C of $0 should be submitted) and other special discounts offered to attract customers. The PHARMACY is required to report an accurate U&C and must not underreport or conceal U&C for prescription services.
PHARMACY RESPONSIBILITIES
2.1 Participation in Networks. PHARMACY agrees to participate in the Network(s) for Plans and may not terminate its participation in any Network or Plan unless allowed to do so by SEVARX, Plan, or applicable state law. PHARMACY understands that it is not guaranteed access to all Networks. If PHARMACY has multiple locations, SEVARX may terminate one or more of PHARMACY’s locations from participating under this Agreement without terminating all PHARMACY locations or the entire Agreement. PHARMACY may be terminated from one or more Networks without terminating PHARMACY from all Networks or this entire Agreement. PHARMACY understands that SEVARX or a Plan may create a custom network that may not include PHARMACY or all of its PHARMACY locations.
2.2 PHARMACY Participation Requirements
2.2.1 Authority to Execute this Agreement. PHARMACY represents and warrants to SEVARX that the individual executing this Agreement on behalf of the PHARMACY has the legal power and authority to enter into this Agreement and bind obligations of this Agreement, including the addenda, exhibits and Provider Manual, upon PHARMACY and all of the PHARMACY locations affiliated with PHARMACY in the NCPDP database (if more than one) which will be used by PHARMACY to provide Covered Prescription Services to Members.
2.2.2 Credentialing. PHARMACY represents and warrants that it regularly monitors the operations at each of its locations and their pharmacists and maintains a credentialing program for itself and all such pharmacies. SEVARX and its Plans have the right to monitor and oversee PHARMACY’s credentialing program. Upon providing reasonable advance notice, and applicable state laws and regulations, SEVARX or Plan shall have onsite access to all records related to the credentialing of PHARMACY and all pharmacists or pharmacy personnel which provide Covered Prescription Services to Members. Further, PHARMACY shall provide SEVARX or Plan with copies of such records. PHARMACY also agrees to comply with additional credentialing requirements that may be imposed by a Plan. PHARMACY shall submit the information required of it in the applicable credentialing document provided to PHARMACY by SEVARX prior to the Agreement’s execution and thereafter shall provide SEVARX with updated licensing information at least thirty (30) days prior to the renewal date(s).
2.2.3 PHARMACY Information Changes. PHARMACY shall notify SEVARX and NCPDP of changes regarding PHARMACY operations, ownership, contact information, and its location(s) and will, upon request, provide an updated, complete listing of its participating pharmacy locations. In addition, PHARMACY shall notify SEVARX of any changes that could, in any way, affect Member access to PHARMACY, including but not limited to significant changes in hours of operation. PHARMACY understands that SEVARX relies on the information in the NCPDP database and certifies that the information contained therein is updated and accurate.
2.2.4 Addition or Deletion of Pharmacies. PHARMACY shall provide SEVARX with at least thirty (30) days written notice prior to adding a new Pharmacy location, or deleting a Pharmacy location, for use in providing Covered Prescription Services to Members, which new Pharmacy location shall satisfy and comply with all terms and conditions of this Agreement and is subject to SEVARX’s approval. PHARMACY shall immediately notify SEVARX of a pending or actual termination or suspension of a PHARMACY location(s). In the event PHARMACY acquires or is acquired by, merges with, or otherwise becomes affiliated with another provider of pharmacy services that is already under contract with SEVARX to participate in SEVARX Network(s), this Agreement and the other agreement will each remain in effect and will continue to apply as they did prior to the acquisition, merger, or affiliation, unless SEVARX decides otherwise in its sole discretion.
2.2.5 Professional Liability Insurance. PHARMACY shall maintain professional liability insurance and general liability insurance in the minimum amounts of One Million Dollars ($1,000,000) per occurrence and Three Million Dollars ($3,000,000) aggregate coverage to insure against any claims for damages in connection with PHARMACY’s provision of services pursuant to this Agreement. Upon request, PHARMACY shall provide proof of such coverage to SEVARX within ten (10) days of such request.
2.3 Covered Prescription Services
2.3.1 Member Eligibility. Prior to dispensing Covered Prescription Services, PHARMACY shall verify that the person requesting such Covered Prescription Services is an eligible Member entitled to receive such Covered Prescription Services under the Plan. Such verification can be performed by using the POS System. SEVARX shall not be liable for Covered Prescription Services PHARMACY provides to any person whose eligibility has not been so confirmed at the time such Prescription Drug was dispensed.
2.3.2 Dispensing. PHARMACY shall and shall ensure that each PHARMACY location verify through the POS System whether the original or refill prescription for a Member is a Covered Prescription Service, provide Covered Prescription Services to each Member in a safe and professional manner and in accordance with applicable laws, benefit design and Formulary of the applicable Plan, this Agreement including the Provider Manual, and any other applicable document(s) or information made available or provided by SEVARX to PHARMACY including payer sheets.
2.3.3 Collection of Co-Pay or Cost Sharing Amounts. SEVARX or its Claims Processor shall communicate to PHARMACY via POS System the Cost Sharing Amount due from Member for providing a Covered Prescription Service. PHARMACY shall collect from Member the full Cost Sharing Amount (if any). PHARMACY agrees that under no circumstances shall it at any time make any charges or claims against any Member, directly or indirectly. Further, PHARMACY shall not seek reimbursement for Cost Sharing Amounts from SEVARX or Plans, or Plan Sponsors. This Section 2.3.3 shall survive the termination of this Agreement.
2.3.4 Formulary Adherence. PHARMACY shall use its best efforts, in accordance with terms of this Agreement and applicable laws, to adhere to the Formulary as directed via POS System or other communications from SEVARX or Plan, unless such adherence is prohibited by law.
2.3.5 Generic Drug Dispensing. PHARMACY shall dispense a Generic Drug Product equivalent for the prescribed Brand Drug Product to the Member so long as such substitution is permitted by applicable state law and so long as Member and Member’s physician has consented to such substitution where required by applicable law.
2.3.6 Drug Utilization Review. For all Covered Prescription Services provided to Members, PHARMACY shall comply with any and all utilization review, medication therapy management, and other quality assurance programs of SEVARX and Plans whether communicated through the POS System or through another method.
2.3.7 Member Claims and Grievances. PHARMACY shall immediately notify SEVARX of receipt of any member issues, grievances or claims filed or asserted by a Member against PHARMACY, subcontractor, agent and/or any pharmacist employed or contracted by PHARMACY. PHARMACY shall cooperate with the Member, SEVARX and/or applicable Plan in identifying, investigating, and resolving all Member complaints, grievances and appeals.
2.3.8 Professional Judgment. Parties acknowledge that the pharmacist responsible for dispensing Covered Prescription Services shall use his/her best independent professional judgment and such pharmacist may choose to dispense, or refuse to dispense, any prescription based on such judgment. This section shall not be construed as to allow a pharmacist to refuse to dispense a prescription to a Member solely for pharmacy reimbursement reasons or to steer such Member to PHARMACY’s own prescription drug programs.
2.3.9 Non-Discrimination. PHARMACY shall comply with all applicable laws, rules, regulations and orders prohibiting discriminatory practices, including but not limited to the Americans with Disabilities Act. PHARMACY shall not differentiate or discriminate in the treatment of any Member because of the Member’s race, color, national origin, ancestry, religion, health status, sex, marital status, age, disability/handicap, sexual orientation, source of payment, or any other basis prohibited by law; and PHARMACY shall render services to Members in the same manner and in accordance with the same standards as offered to any other customer of PHARMACY.
2.3.10 Records. PHARMACY shall keep and maintain records that comply with state and federal law, rules and regulations relating to Covered Prescription Services provided to Members under this Agreement for ten (10) years following the date of service or last date of this Agreement, whichever is later unless the time frame is extended for reasons specified by regulation or applicable law.
2.3.11 Signature Log. PHARMACY shall maintain a signature log that contains all of the customary information necessary for SEVARX to confirm proper receipt of the Covered Prescription Services including but not limited to the prescription number for the underlying Covered Prescription Service, the date on which the Claim was approved, the date on which the prescription was dispensed, the product dispensed, Cost Sharing Amounts, an authorization for release of information to SEVARX and Plan Sponsor in order to process the Claim and the signature of the Member or authorized agent (where permitted by law) confirming receipt of the prescription. PHARMACY shall maintain the signature log for a period of not less than ten (10) years or such longer period of time as mandated by applicable law. If PHARMACY chooses to use an alternative method for documentation of receipt of Covered Prescription Services, PHARMACY shall provide sufficient information to SEVARX whereby SEVARX will determine in its sole discretion whether such alternative method is acceptable. Any such approval shall be obtained from SEVARX in writing.
2.4 Compliance
2.4.1 Licenses and Permits. PHARMACY represents and warrants that it has a compliance monitoring program through which it verifies, licenses and ensures as well as reviews any disciplinary actions (including without limitation debarment, exclusion or conviction) related to its locations or pharmacy personnel and takes appropriate measures to address any such disciplinary actions. PHARMACY shall obtain and maintain all federal, state and local approvals, licenses, accreditation, permits and certifications required to operate as a pharmacy at each location. PHARMACY shall ensure that all pharmacists and pharmacy personnel that are contracted or employed by PHARMACY are properly licensed and maintain all necessary credentialing requirements to provide Covered Prescription Services. All services shall be performed in accordance with the applicable standards of practice and in an ethical manner. PHARMACY shall provide SEVARX with (i) updated information related to the aforementioned approvals, licenses, accreditation, permits and certifications upon request by SEVARX or within thirty (30) days of any change to such information, but no less frequently than annually, (ii) notice within two (2) days of any suspension, revocation, condition, limitation or other restriction imposed on any of its licenses, permits, accreditation or certifications and (iii) notice within two (2) days of any suspension, revocation, condition, limitation, or other restriction on any pharmacist-in-charge’s license.
2.4.2 Regulatory Compliance. PHARMACY and each of its locations, pharmacists and other pharmacy personnel shall be responsible for determining and complying with all applicable laws and regulations that govern the provision of Covered Prescription Services and all other laws that may be implicated pursuant to the terms and obligations of this Agreement including without limitation any Plan Sponsor specific regulatory or legal provisions. Without limiting the generality of the foregoing, if any provision is required to be included in this Agreement by any law, regulation or related guidance applicable to Plan Sponsor(s), then SEVARX shall be entitled to unilaterally amend this Agreement to incorporate such provision without further action by the Parties. If a Party’s required performance under this Agreement is prohibited by or in conflict with any applicable law or regulation, then such Party shall only be required to perform to the extent allowed by such law or regulation. For the avoidance of doubt, any provision now or hereafter required to be included in this Agreement by any applicable law or regulation or any government authority of competent jurisdiction shall be deemed incorporated herein and binding upon and enforceable against the Parties whether or not such provision is expressly addressed in this Agreement or Provider Manual.
2.4.3 Debarment/Exclusion. PHARMACY represents and warrants that neither the PHARMACY nor, to the best of PHARMACY’s knowledge, any PHARMACY location, pharmacist, subcontractor, or other personnel providing Covered Prescription Services to Members have been or will be debarred, excluded, or otherwise ineligible for participation in any state or federal health care programs or convicted of a felony. If at any time PHARMACY becomes aware of any violation of this representation and warranty, PHARMACY shall notify SEVARX immediately in writing and shall prevent such personnel or PHARMACY location from providing Covered Prescription Services to Members. SEVARX reserves the right to immediately terminate the PHARMACY location from participating in its Networks or this Agreement.
2.4.4 Provider Manual. PHARMACY shall comply with the Provider Manual. Any of the rules, policies, procedures and guidelines adopted by SEVARX may be provided in the Provider Manual which may be modified from time to time. Any such changes are effective upon notice to PHARMACY or publication of the updated Provider Manual to SEVARX’s website or other means as determined by SEVARX and shall be binding on PHARMACY.
2.4.5 Mailing/Courier Prohibition. PHARMACY represents that its primary method of dispensing or distributing Prescription Drugs, devices, or non-prescription drugs is not by mail or other common carrier, unless specifically approved in writing to do so by SEVARX and shall not solicit a Member to use PHARMACY’s mail delivery.
2.4.6 Unrequested Prescription Transfers. PHARMACY may only transfer a Member’s prescription(s) to another pharmacy upon the express consent of the Member, SEVARX or applicable Plan. Furthermore, to fullest extent allowed by applicable law, PHARMACY shall not solicit a Member to transfer any prescription to another pharmacy whether or not that other pharmacy is an affiliate of PHARMACY and regardless of the other pharmacy type. Notwithstanding the foregoing, in the event the transfer is due to the opening or termination or closing of a pharmacy currently providing services to Members, this section shall not apply.
2.4.7 SEVARX’s Plan Sponsors. PHARMACY shall not advise, counsel or solicit any Plan Sponsor to end or alter its relationship with SEVARX for any reason including but not limited to improving PHARMACY reimbursement.
2.4.8 Solicitation of Members. PHARMACY shall not advise, counsel or solicit any Members to end participation with their Plan Sponsor and shall not discourage or disparage the use of any program offered by a Plan Sponsor for any non-clinical reason including but not limited to improving PHARMACY reimbursement. PHARMACY shall not acquire patients via cold calling, unsolicited methods of acquiring a patient’s billing information, or by offering to contact the patient’s prescriber. Submission of Claims (either initial or refills) must be made with the Member’s knowledge and authorization.
2.5 Delegation. PHARMACY understands that SEVARX relies on PHARMACY to provide the services contemplated herein. Accordingly, PHARMACY shall not delegate any service, activity or obligation required of it in this Agreement to an Affiliate or third party without the express written consent of SEVARX (which such consent shall not be deemed to create any liability for SEVARX unless required by applicable law) and any applicable Plan Sponsor as necessary. Such consent shall not be given until SEVARX has been provided with a copy of the agreement between PHARMACY and the delegate that includes provisions stating (i) that the agreement will terminate immediately if SEVARX or Plan Sponsor revokes its consent on the delegation and (ii) that the delegate shall perform its services in accordance with the contractual requirements and obligations of any applicable Plan Sponsor, SEVARX and this Agreement.
3.1 Process Claims and Payment. SEVARX shall process and arrange for payment of Clean Claims in the manner prescribed by this Agreement and subject to payment of such Claims by the applicable Plan Sponsor. SEVARX may contract with a third party for claims processing or other obligations SEVARX has agreed to provide pursuant to the terms of this Agreement.
3.2 Right to Audit.
3.2.1 Records. In accordance with industry standards and practices, applicable law, boards of pharmacy requirements, Plan Sponsor requirements, and this Agreement, PHARMACY shall keep and maintain accurate and complete records and accounts of all transactions including patient records and information, data, purchase verification information, prescription files and other related and applicable files, drug purchase invoices, signature logs, records to validate U&C and other related documents related to the provision of Covered Prescription Services (collectively “Records”). PHARMACY shall maintain all such Records for at least ten (10) ten years from the date the Covered Prescription Service is dispensed or longer if required by law Plan Sponsor or government authority.
3.2.2 Access. Upon reasonable notice as required by law and when possible for audits where fraud, waste or abuse is not suspected, during PHARMACY’s regular business hours, and subject to applicable state and federal laws regarding the confidentiality of records, SEVARX or its authorized agent, Plan Sponsors, government authorities and their authorized representatives (“Auditor(s)”) shall have the right, for the term of the Agreement and for two (2) years thereafter (or such longer or shorter period of time as mandated by applicable law or a government program), either onsite, via desktop, telephonic, or other means, to review, audit, examine, and reproduce any of the PHARMACY’s records related to the provision of Covered Prescription Services pursuant to this Agreement, including but not limited to: accuracy of Claims, appropriateness of billing, investigation of Member grievances or complaints, compliance with quality assurance, and compliance with other SEVARX and Plan programs. PHARMACY shall provide the information necessary for any such audit at its own cost.
3.2.3 Audit Results. With the exception of telephone audits, SEVARX or the Auditors shall notify PHARMACY in writing of the audit findings based on the documentation provided to SEVARX or the Auditors (“Initial Audit Report”). PHARMACY shall have thirty (30) days or longer, as required by law, from the date of the Initial Audit Report to provide supplemental information which shall be reviewed and SEVARX or the Auditors shall determine whether such information is acceptable based on terms of this Agreement, Plan specific requirements, or Provider Manual requirements. Except for telephone audits, based on PHARMACY’s response to the Initial Audit Report, SEVARX or the Auditor’s shall issue a Final Audit Report which shall include the final findings, remaining audit discrepancies, methods used to calculate such discrepancies, and any payments due to SEVARX. SEVARX may offset any amounts owed from future payments to PHARMACY or PHARMACY shall have thirty (30) days from the date of the Final Audit Report to reimburse SEVARX for such amounts. In the event SEVARX or the Auditors in their sole discretion finds that any errors or audit discrepancies are material or based on fraud, waste or abusive practices, PHARMACY shall pay to SEVARX all reasonable costs incurred in connection with the audit, including costs and expenses incurred to identify and correct such errors and/or discrepancies.
3.2.4 In the event PHARMACY disputes the Final Audit Report findings, PHARMACY may request a review within thirty (30) days or longer if required by law after receiving the Final Audit Report. Guidelines for this process are outlined in the Provider Manual.
4.1 Compensation. For Covered Prescription Services performed in accordance with the term and conditions of this Agreement, SEVARX shall pay PHARMACY the Pharmacy Reimbursement Rates and Dispensing Fees as forth in Exhibit A, less the applicable Cost Sharing Amount. Note that Pharmacy Reimbursement Rates and Dispensing Fees vary from Plan to Plan. Refer to Exhibits, Addendums, Schedules, Provider Manual, or the on-line transaction response for Plan or network reimbursement. The on-line transaction response pricing prevails, unless an overpayment is made to PHARMACY. Compensation is determined based on the NADAC price for the specific 11-digit NDC number or equivalent NDC from a different manufacturer for a particular Prescription Drug and paid at the lesser of: the Plan or Network specific Pharmacy Reimbursement Rates or other reference based pricing plus applicable Dispensing Fee, PHARMACY’s submitted cost amount, LMP or PHARMACY’s U&C. Approved Claims for Covered Prescription Services shall be paid on average thirty (30) days from the date SEVARX determines that PHARMACY submitted a Clean Claim to SEVARX according to the following cycle: Clean Claims submitted between the first day of the month and the fifteenth day of the month shall be paid no later the seventh day of the following month, and Clean Claims submitted between the sixteenth day of the month and the last day of the month shall be paid no later than the twenty first day of the following month. Additional information on rejected or disputed Claims shall be submitted to SEVARX within fourteen (14) days of SEVARX’s request for such information. SEVARX reserves the right to refuse payment of any such Claims that are not submitted within the time periods provided. The above payment timelines for Clean Claims shall be modified as needed to comply with State specific laws, rules, and regulations.
4.2 Incorrect Payments. SEVARX may make adjustments to recoup from PHARMACY any overpayments made or to address any errors in the POS System either via offsetting such overpayment amount from future payments to PHARMACY, or requiring PHARMACY to remit payment to SEVARX within thirty (30) days of notice of overpayment. PHARMACY acknowledges that it is obligated to review remittances received from SEVARX to confirm accuracy. PHARMACY shall have thirty (30) days from receipt of a remittance to review and notify SEVARX of any discrepancy. Otherwise, PHARMACY will be deemed to have confirmed the accuracy of payments made by SEVARX for Claims processed pursuant to such remittance.
4.3 Payment in Full. The Pharmacy Reimbursement Rate plus Dispensing Fee in addition to any Cost Sharing Amount for which a Member is responsible for based on their Plan, shall be considered full and final payment for the Covered Prescription Service rendered. PHARMACY shall not seek any further payment from Member, SEVARX, or Plan regardless of the payment amount or whether such amount is less than PHARMACY’s U&C.
4.4 Claims Submission. PHARMACY shall only be compensated for Clean Claims that are electronically submitted via POS System in real time to Claims Processor for Covered Prescription Services dispensed. A Clean Claim must be submitted to Claims Processor within thirty (30) days of the date of service. A Claim shall not be considered a “Clean Claim” if SEVARX determines in its sole discretion that such Claim is discrepant, false and/or fraudulent, by an individual not authorized under applicable law or regulation to write or direct the related prescription, or written or directed by an individual who is excluded from participation in any federal health care program. Additionally, any Claim that is mailed in violation of this Agreement shall not be considered a “Clean Claim”.
4.5 Fees. PHARMACY may be subject to and is solely responsible for the payment of any and all transaction fees that may be associated with transmitting Claims to the Claims Processor as further outlined in Exhibit A. Further, PHARMACY may incur other fees associated with Claims reversals, or other services provided by Claims Processor in relation to Claims transmission and payments. Any of the transaction fee amounts listed in Exhibit A may be modified by SEVARX in its sole discretion upon at least thirty (30) days prior written notice to PHARMACY.
4.6 Claim Adjustments. PHARMACY shall electronically adjust all credits, duplicate claims, returned, and unclaimed prescriptions within fourteen (14) calendar days after the original fill date. Failure to dispense claims within guidelines may result in audit and/or reversal of affected claims.
4.7 Hold Harmless. PHARMACY agrees that under no circumstances may PHARMACY make any charges or claims against any Member, directly or indirectly, for Covered Prescription Services, with the exception of permitted Co-payments and/or Cost Sharing Amounts; and in no event, including but not limited to non-payment by SEVARX or a Plan, the insolvency of SEVARX and/or a Plan, termination of this Agreement or breach of this Agreement, may PHARMACY bill, charge, collect a deposit from, seek compensation, remuneration or reimbursement from, or have any recourse against Members. This Section shall survive termination of the Agreement.
4.8 SEVARX Disclaimer of Liability. PHARMACY acknowledges and agrees that SEVARX operates as an intermediary between Plans and PHARMACY with respect to payments due under this Agreement and that Claim Pharmacy Reimbursement Rates and Dispensing Fee amounts due hereunder are the sole and exclusive responsibility of Plans Sponsors. PHARMACY further acknowledges and agrees that SEVARX is not obligated to pay PHARMACY for Claims relating to a Plan if a Plan Sponsor fails to provide SEVARX with payment related to Claims, and SEVARX has no liability to PHARMACY for non-payment or for any delay in payment from a Plan Sponsor.
5.1 Term. This Agreement shall commence upon the date written above (“Effective Date”) and shall continue uninterrupted unless terminated pursuant to the terms set forth below.
5.1.1. Termination With Cause. In the event that a Party materially breaches the terms of this Agreement, the Non-Breaching Party may terminate this Agreement if the other Party has failed to cure such breach within thirty (30) calendar days after the non-breaching Party gives written notice of such breach.
5.1.2 Termination Without Cause. SEVARX may terminate this Agreement or any individual Network, exhibit, amendment or addendum by providing PHARMACY thirty (30) calendar days advance written notice (or such longer notice period as required by applicable law). Termination of any individual Network, exhibit, amendment or addendum shall not be deemed to be a termination of this Agreement as it relates to other non-terminated Networks, exhibits, amendments or addenda.
5.1.3 Immediate Termination. Notwithstanding the above, this Agreement may be immediately terminated by SEVARX in the event of any of the following: (i) loss or revocation of PHARMACY’s license at one or all of its locations, loss of required liability coverage or other failure by PHARMACY to satisfy credentialing requirements; (ii) reasonable suspicion of fraud or fraudulent billing practices by PHARMACY, its employees, contractors, or agents; (iii) PHARMACY or any of its principals becomes or is excluded from participating from any government programs; (iv) PHARMACY engages in any conduct tending to injure the business reputation of SEVARX, or which may pose a threat to the health, safety or well-being of Members; (v) SEVARX determines in its sole discretion that PHARMACY or any of its pharmacies or personnel have violated SEVARX’s policies and procedures including without limitation, rejecting or redirecting Members to other programs at the point of sale for any non-clinical reason, implementing any systematic block of Plans or any automated reversal process; or (vi) PHARMACY otherwise is unable to fulfill its obligations pursuant to the terms of this Agreement. Note that for PHARMACY with multiple locations, SEVARX or a Plan Sponsor may suspend, revoke or terminate one or more pharmacy locations, but not all PHARMACY locations from participation in one or more or all Networks. The termination of one or more PHARMACY locations shall not prevent any subsequent termination of this Agreement or any individual PHARMACY location by SEVARX. Any non-terminated PHARMACY locations shall continue to provide the services and obligations of this Agreement and any related documentation.
5.1.4 Bankruptcy. Either PHARMACY or SEVARX may terminate this Agreement immediately upon delivering written notice to the other Party in the event the other Party makes an assignment for the benefit of creditors, files a petition in bankruptcy, or is adjudicated insolvent or bankrupt.
5.1.5 Termination and Appeal. In the event of termination by SEVARX, SEVARX shall provide written notice to PHARMACY describing the reasons for termination and, if applicable, information regarding the termination appeal process.
5.2 Effect of Termination. Unless otherwise stated herein, termination of the Agreement shall not impact the obligations and rights of the Parties with respect to transactions that occurred prior to the effective date of Termination. SEVARX reserves the right to notify Plan Sponsors and/or Members regarding any termination, suspension or revocation and PHARMACY agrees to cooperate with SEVARX and/or Plan Sponsors.
6.1 Medicare Part D Pharmacy Network Requirements. Pharmacies participating in SEVARX’s Medicare Part D pharmacy network must comply with the following terms and conditions. Capitalized terms used herein but not otherwise defined elsewhere in this Agreement shall have the meanings set forth in applicable federal regulations and CMS guidelines. Should Pharmacy not participate in SEVARX’s Medicare Part D network, this Section 6 shall not modify PHARMACY’S current relationship with SEVARX.
Any Covered Prescription Services provided by PHARMACY in connection with a Medicare Part D Sponsor’s Medicare Part D plan will be consistent and comply with the Plan Sponsor’s contractual obligations as a Medicare Part D Sponsor. 42 CFR § 423.505(i)(3)(iii).
In the event PHARMACY delegates any activity or responsibility related to the provision of Covered Prescription Services to subcontractor(s), the subcontractor(s) will be subject to the terms and conditions of this Agreement. PHARMACY will ensure its agreements with subcontractor(s), if any, provide that the subcontractor(s) will comply with all of the terms and conditions of this Agreement. 42 CFR § 423.505(i)(3) and (4). Notwithstanding the provisions of this paragraph, PHARMACY shall not delegate services under this Agreement, unless it receives written permission from SEVARX.
Medicare Part D Sponsors retain ultimate responsibility for complying with the terms of their CMS contract. 42 CFR § 423.505(i).
6.1.1 Requirements Applicable to All Providers. PHARMACY agrees to participate in the Medicare Part D prescription drug benefit program(s) administered by SEVARX and to provide Covered Prescription Services to Members, pursuant to the terms and conditions of this Agreement.
6.1.2 Requirements Applicable to Long-Term Care Pharmacies.
6.1.3 Requirements Applicable to Home Infusion Pharmacies.
7.1 Indemnity by PHARMACY. PHARMACY shall indemnify and hold harmless SEVARX, Plans, Plan Sponsors and their respective affiliates, shareholders, directors, officers, employees and agents from and against any and all claims, causes of action, obligations, liability, judgments, damages, losses, costs, fees, and expenses (including reasonable attorneys’ fees) that relate to or arise from PHARMACY’s or its officers, directors, employees, or agents (i) breach of any term, representation, or warranty under this Agreement or (ii) PHARMACY’s act or omission of any its obligations under this Agreement. This provision shall survive termination of this Agreement.
7.2 Indemnity by SEVARX. SEVARX shall indemnify and hold harmless PHARMACY and their respective affiliates, shareholders, directors, officers, employees and agents from and against any and all claims, causes of action, obligations, liability, judgments, damages, losses, costs, fees, and expenses (including reasonable attorneys’ fees) that relate to or arise from SEVARX’s or its officers, directors, employees, or agents breach of any term, representation, or warranty under this Agreement.
7.3 Limitation of Liability. NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT TO THE CONTRARY, IN NO EVENT, SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES AS A RESULT OF THE PERFORMANCE OR ANY DEFAULT IN THE PERFORMANCE OF THEIR RESPECTIVE OBLIGATIONS UNDER THIS AGREEMENT.
7.4 Penalties. In the event SEVARX and/or Plan Sponsors incur penalties or other charges that result from PHARMACY’s actions, inactions, or other failure to comply with this Agreement or applicable laws or regulations, PHARMACY shall owe and pay such penalties or other charges immediately upon notice from SEVARX.
8.1 Confidentiality. PHARMACY, shall maintain the confidentiality of any confidential or proprietary information of SEVARX including, but not limited to, pricing, marketing, or product information; Formulary information; terms of this Agreement; and any other information designated as confidential or proprietary by SEVARX (collectively, “SEVARX Confidential Information”). Confidential Information shall not include information that: (a) is generally available to the public, (b) is now or later becomes available to the public through a source other than PHARMACY, or (c) is received from a third party which had the right to disclose the information. SEVARX Confidential Information shall not be used by or for the benefit of PHARMACY directly or indirectly, except as may be necessary to carry its obligations pursuant to this Agreement. Immediately upon the expiration or other termination of this Agreement, PHARMACY shall return to SEVARX any and all copies of SEVARX Confidential Information. The obligations of confidentiality in the Agreement shall survive any termination of this Agreement. If PHARMACY is compelled by law or court order to disclose any SEVARX Confidential Information, PHARMACY will immediately notify SEVARX before making such disclosure. PHARMACY shall reasonably protect against destruction, loss, alteration, or unauthorized disclosure any Confidential Information of SEVARX or Plan Sponsor and any protected health information (PHI) in its or its personnel or subcontractor’s control.
8.2 Privacy and Security of Protected Health Information. Parties shall ensure compliance with the requirements of the HIPAA Privacy Rule, the HIPAA Security Rule and the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”), and any other applicable HIPAA Regulations in the performance of this Agreement. Parties will ensure that any exchange, disclosure or release of PHI will be only in accordance with HIPAA, HITECH Act or federal and state laws or under a court order or subpoena and only as necessary to fulfill the obligations of this Agreement.
8.3 Marks and Logos. PHARMACY shall allow SEVARX and Plan Sponsors to use PHARMACY’s name and information in directories and communications to Plans and Members. Parties agree that any and all trademark, service marks, or other intellectual property will remain the sole and exclusive property of the respective Party and shall not be used by a Party in any manner not authorized by the other Party.
9.1 Entire Agreement. This Agreement, including the Provider Manual and any Exhibits, Schedules or Addenda attached hereto, contains the entire agreement and understanding between the PHARMACY and SEVARX with respect to the provision of Covered Prescription Services to Members. This Agreement supersedes all prior oral or written negotiations, agreements or understandings between the parties with respect to the subject matter of this Agreement. In the event of conflict between the terms of this Agreement and the Provider Manual, the terms of the Provider Manual shall control.
9.2 Amendment. This Agreement, including Provider Manual, Schedules, Exhibits and Addenda to which this Agreement refers or which are attached hereto, may be amended (i) by a dated written amendment mutually signed by the PHARMACY and SEVARX or (ii) unilaterally by SEVARX upon thirty (30) days written notice to PHARMACY for any reason including in order to comply with any changes in applicable law and/or to address regulatory requirements or guidance, which shall become effective at the end of the thirty (30) day notice period or sooner if required by applicable law or regulation.
9.3 Waiver. The failure of either Party to enforce any one or more of the provisions hereof shall not be construed to be a waiver of the other Party’s responsibilities or obligations under such provision(s) or of the right of such Party to enforce each such provision.
9.4 Severability; Headings. In the event that any provision in this Agreement, shall be found by any government agency, court or arbitrator of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be construed and enforced as if it had been narrowly drawn so as not to be invalid, illegal or unenforceable, and the validity, legality and enforceability of the remaining provisions of this Agreement shall not in any way be affected or impaired thereby. The headings of paragraphs in this Agreement are for convenience and reference only and are not intended to and shall not define or limit the scope of the provisions to which they relate.
9.5 Dispute Resolution. The parties agree that they will attempt in good faith to resolve any dispute that may directly or indirectly arise out of or relate to this Agreement. If the parties are unable to resolve such dispute within thirty (30) calendar days after initial notice, each Party may, by notice to the other, have such dispute referred to a senior officer of each Party. Such officer shall attempt to resolve the dispute by good faith negotiation within thirty (30) calendar days after receipt of such notice. If the designated officers are not able to resolve such dispute within such thirty (30) calendar-day period, then the dispute shall be submitted, upon the motion of either Party, to arbitration to be conducted in accordance with the appropriate rules of the American Arbitration Association (“AAA”) in Indiana. All such arbitration proceedings shall be administered by the AAA. The arbitration panel shall consist of three arbitrators. One arbitrator shall be appointed by each Party. The third arbitrator, who shall act as chairman of the arbitration panel, shall be appointed by the other two arbitrators. If any arbitration is commenced against any Party hereto with respect to the subject matter contained in this Agreement, the Party prevailing in such arbitration shall be entitled, in addition to such other relief as may be granted in such proceeding, to a reasonable sum from the non-prevailing parties for attorney’s fees, expenses, and costs in such arbitration, which sum shall be determined in such arbitration. The parties agree that the decision of the arbitrators shall be final and binding as to each of them.
9.6 Notices. Unless otherwise provided for in the Agreement, written notice must be provided as set forth below. All notices called for hereunder shall be effective upon receipt. Notices required to be given pursuant to this Agreement related to breach, dispute, non-payment by SEVARX, and termination shall be in writing, postage prepaid, and shall be sent by certified mail, return receipt requested, or by an overnight delivery service which provides a written receipt evidencing delivery, to the address listed below. All other notices shall be given in the manner described above, or by facsimile, electronic mail (“email”), or US Mail, postage prepaid, to the other Party at the facsimile, email or mail address designated below.
SEVARX: PHARMACY:
SEVARX Inc. Name: ____________________________
10996 Four Seasons Place, Suite 100C Street Address: ____________________________
Crown Point, IN 46307 City, State, ZIP: ____________________________
Attention: Provider Relations Phone: ____________________________
Email: provider@seva-rx.com Fax: ____________________________
Email: ____________________________
9.7 Independent Contractor. PHARMACY and SEVARX maintain no affiliation or relationship with each other except that of independent parties contracting solely to effectuate the purposes of this Agreement. This Agreement does not create a joint venture, partnership, employment, or other relationship between the Parties.
9.8 Business Associate Relationship. To the extent that SEVARX acts as a Business Associate of PHARMACY, and in accordance with HIPAA, SEVARX shall adhere to the applicable requirements established for Business Associates set forth in Exhibit B.
9.9 Third Party Beneficiaries. This Agreement shall be binding on the Parties hereto and their respective successors and assigns and shall inure to the benefit of the Parties hereto and their respective successors and permitted assigns. Nothing in this Agreement shall be construed to create any rights or obligations except among the Parties hereto; no person or entity shall be regarded as a third party beneficiary of this Agreement.
9.10 Governing Law. The laws of the State of Indiana shall govern this Agreement without giving effect to the conflicts of laws provision thereof. All disputes involving this Agreement shall take place in Indiana without exception.
9.11 Assignment. Neither Party shall have the right to assign this Agreement to a third party without the prior written consent of the other Party, which consent shall not be unreasonably withheld; provided, however, that SEVARX shall have the right to assign this Agreement without prior written notice to PHARMACY to any Affiliated entity, or in connection with a merger, reorganization, transfer, sale of assets, or a change of control or ownership. Any permitted assignee shall assume all obligations of its assignor under this Agreement.
9.12 Force Majeure. Noncompliance with the obligations hereunder for reasons of force majeure such as acts of God; war or civil commotion; destruction of production facilities and materials; fire, earthquake, hurricane or storm; labor disturbances; failure of public utilities or common carrier; or any other causes beyond the reasonable control of the parties, and if such parties have been unable to avoid or overcome the effects of the aforementioned reasons through the exercise of commercially reasonable efforts, the Party claiming an event of force majeure shall give prompt written notice to the other Party and shall not be deemed to be in breach of the terms of this Agreement .
9.13 Execution. This Agreement may be executed in two or more counterparts and, as so executed, shall constitute one and the same agreement binding on all parties. In addition, for purposes of executing this Agreement, a document (or signature page thereto) signed and transmitted by electronic format such as pdf or facsimile machine shall be treated as an original document. The signature of any Party thereon, for purposes hereof, shall be considered as an original signature, and the document transmitted shall be considered to have the same binding effect as an original signature on an original document.
| PHARMACY REIMBURSEMENT RATES | ||
| All Days’ Supply | All applicable Prescription Drug Products | See Pharmacy Network Participation Agreement |
2. In the event an exact NADAC match for an NDC is not found, the following logic will apply as applicable in the following order:
2. NARROW RETAIL PHARMACY NETWORK
| PHARMACY REIMBURSEMENT RATES | ||
| All Days’ Supply | All applicable Prescription Drug Products | see Pharmacy Network Participation Agreement |
| PHARMACY REIMBURSEMENT RATES | ||
| All Days’ Supply | All Prescription Drug Products | See the Pharmacy Network Participation Agreement. |
2. MEDICARE VACCINE REIMBURSEMENT. The reimbursement for vaccines and vaccine administration fees for the administration of Covered Medicare Vaccines to Members in the applicable Medicare Networks, as described above, shall be AWP-20% plus twenty dollars ($20.00).
This Business Associate Agreement, dated as of the later date of signature of the Parties (this “Agreement”), supplements and is made a part of the SevaRx Pharmacy Network Participation Agreement (the “Participation Agreement”) by and between SevaRx, Inc. (“Business Associate”) and [PHARMACY] (“Covered Entity”). Covered Entity and Business Associate may be referred to herein collectively as the “Parties” or individually as a “Party.”
WHEREAS, Covered Entity and Business Associate are entering into or are Parties to the Participation Agreement pursuant to which Business Associate provides certain services to Covered Entity. In connection with such services, Business Associate creates, receives, maintains, or transmits Protected Health Information from or on behalf of Covered Entity, which information is subject to protection under the Federal Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (“HITECH”), and related regulations promulgated by the Secretary.
WHEREAS, in light of the foregoing and the HIPAA Rules, Business Associate and Covered Entity agree to be bound by the following terms and conditions.
NOW THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:
Business Associate agrees to:
Covered Entity shall not request Business Associate to Use or Disclose Protected Health Information in any manner that would not be permissible under Subpart E of 45 CFR Part 164 if done by Covered Entity, except Business Associate may Use or Disclose Protected Health Information for Data Aggregation or management and administration and legal responsibilities of Business Associate in accordance with this Agreement and the Participation Agreement.
4. Survival. The obligations of Business Associate under this Section VI shall survive the termination of this Agreement.